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Continue reading →: Time In Status: How to See How Long Issues Stay in Each Status in JiraUnderstanding how long issues spend in each workflow status is essential for any team — Agile or not. If you’ve ever tried to track this in Jira, you’ve probably noticed one thing: native options are limited, difficult to customize, and rarely give you the real visibility you need. In this…
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Continue reading →: Great Gadgets vs Jira Reports: How Great Gadgets Elevates Software Development ReportingEffective reporting is fundamental to the success of any project. Whether you’re building products with Scrum, optimizing workflows through Kanban, or coordinating delivery across multiple teams in Agile-at-Scale frameworks (such as SAFe®) having a clear, real-time view of progress is essential for achieving successful outcomes. Engineering teams rely on reporting…
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Continue reading →: How to Display Linked Issues and Their Status in Jira Dashboards by using Great Gadgets appWhen you’re managing work in Jira, linked issues play a key role in understanding dependencies, blockers and how tasks impact one another. But there’s one big limitation teams run into immediately: 👉 There is no build-in way in Jira to show linked issues together with their statuses. You can open…
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Continue reading →: Sprint Burndown with Subtasks: How to Create Accurate Sprint Reports in JiraIn this article, you’ll learn how to create a Sprint Burndown (or Burnup) chart that includes subtasks using Great Gadgets app for Jira or Confluence. No more Excel exports, no manual tracking – just a clear, real-time view of your sprint progress with subtasks included. The Challenge: Jira’s Native Burndown…
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Continue reading →: 7 Essential Team Performance Metrics To Track In Jira By Using Great Gadgets AppMeasuring individual performance in agile teams is a sensitive but important topic. Agile principles emphasize collaboration over competition, but understanding how each team member contributes is still important for coaching, resource planning, performance evaluation, and identifying areas where support is needed. One common question from team leads and managers is:…
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Continue reading →: SLA Breaches in Jira: What they are, why they happen and how to track and prevent them using Great Gadgets for JiraIn the world of IT Service Management (ITSM), customer support and agile project delivery, maintaining strong service performance is not just very important, but it is also expected. That’s where Service Level Agreements (SLAs) come in. For teams handling service requests or technical support, meeting SLAs targets is critical. Every…
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Continue reading →: How To Display DevOps Insights on Your Jira DashboardsIn today’s fast-paced development environments, DevOps practices play an essential role in helping teams deliver better software, faster. As teams adopt DevOps practices to build, test, and ship faster, having clear, real-time insights into that flow becomes critical for everyone, not just developers. But while code is being written, built,…
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Continue reading →: Approvals in Jira Service Management: How to Display Approval Data with Great GadgetsIn any organization, approvals play a vital role in ensuring that processes are followed correctly, compliance is maintained and decisions are well-documented. Therefore, approvals are a critical part of many workflows in Jira Service Management. Whether you’re handling IT service requests, change management approvals or internal workflow approvals, Jira’s approval…
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Continue reading →: Tracking Customer Sentiment in JSM with Great Gadgets for JiraUnderstanding customer sentiment is crucial for delivering exceptional service and improving user satisfaction. With the introduction of AI Sentiment Analysis in Jira Service Management (JSM), teams can now gain deeper insights into customer feedback and take proactive steps to enhance support processes. What is Customer Sentiment Analysis in Jira Service…
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Continue reading →: How Documents for Jira solves the chaos of scattered project-related filesManaging a project often comes with a hidden challenge: effectively managing all the project related files. From project plans to meeting notes, product requirements and team retrospectives, projects generate countless documents. Too often, these files end up scattered across personal folders, shared drives or cloud platforms, making them hard to…
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